MyCaseNote

MyCaseNote solves a real problem in the disability support industry: the tedious, error-prone process of documenting client sessions.

Support workers spend hours each week writing case notes — detailed records of what happened during each shift, progress toward client goals, and any incidents that occurred. Most organisations still rely on paper forms or clunky legacy software that wasn't designed for mobile use, making documentation a chore that often gets delayed or forgotten.

MyCaseNote is a modern, mobile-first platform built specifically for this workflow. Workers can quickly log case notes from their phone between appointments, with structured fields for shift summaries and goal tracking that ensure nothing gets missed.

The platform is built as a multi-tenant B2B SaaS, where each disability support organisation manages their own clients, workers, and service streams. Role-based permissions let administrators control who can view, edit, and approve case notes — essential for compliance in a regulated industry.

On the business side, MyCaseNote features a complete Stripe integration with tiered subscription plans, usage-based limits, and a customer portal for self-service billing management.